Friday, February 12, 2010

The Third Card: Three of Flowers


The three of flowers states that: QUALITY IS THE SEARCH FOR EXCELLENCE. The sentence explains itself. I remember when I was working at Jollibee as a Service Crew. For the first time I have seen managers so angry with so little things. These same managers are the people whom I can say I enjoy the company with. They really are nice but when it comes to procedures and products, it is a must for them that you act, you work, you do, and even just for that moment, you live in excellence. And for the first time in the store's history, they passed the quality examination, silver at standard at that time. At that working-for-the-dream moment, we feel tense because of the pressure that these bosses gave us. Even the closest one suddenly became strict while working. We better ourselves, better the products, better the service every moment. That same period of time, I became a Crew Trainer. See, Excellence has a price. It is to take some parts of your attitudes away and replacing them with something better. It is making yourself better. Yes it is so hard to take away and reject the old habits but if excellence has a price, it also comes with greater rewards. Not just material gains but most of all, your personal reward. Since you give your best, you better yourself every time. So thus the product or service you give.Up until now, I have carried this habit of being a rational perfectionist. Excellence is learning. Continuous learning makes yourself adoptable to change, standards and quality also rise up as well. It is not just for the customer or any material rewards, it is most importantly for you.

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